How it works

How it works

Four simple steps from registration to your daily commute.

Step 1

Register once

Create your account with phone, university, campus, city, and pickup point.

Step 2

Choose your university, city, and pickup point

Your profile powers automatic trip matching — no need to re-enter every day.

Step 3

Book your ride and get QR

Pick your days and times, book a seat, and receive your boarding pass instantly.

Step 4

Ride and pay using the available method

Board with QR, ride with approved drivers, and pay as enabled by the operator.

For students

Everything you need for daily university transport in one place.

Book & ride

  • Active bookings
  • Booking calendar
  • QR boarding pass

Stay informed

  • Dashboard
  • Notifications
  • Profile & pickup point

Pay your way

  • Wallet balance
  • Ride packages
  • Support
Drivers

For drivers

Professional tools for daily student transport routes.

You cannot log in until admin approves your application.

Apply & get approved

Submit your vehicle details. The operator reviews before you can drive.

See your trips

View today and upcoming trips assigned to you.

Drive & board passengers

Start the trip, scan QR codes, and confirm boarding.

Track earnings

See cash collected and commission owed.

Today's trip

Saida → LU Hadath

12 passengers

Ready to start

Open
SHSara H.
Confirmed
AMAhmad M.
Confirmed
LKLayla K.
Confirmed

Today's earnings

$84.60

Cash collected

Saida → LU Hadath

Scan QR

Ride packages

Save on daily commutes with prepaid ride bundles.

Small package

€28.00

  • 8 rides
  • 30 days validity
Popular

Medium package

€52.00

  • 16 rides
  • 30 days validity

Large package

€96.00

  • 32 rides
  • 30 days validity

Example packages — actual offers depend on operator settings.

Payment options

Payment options depend on what the operator enables.

Cash

Pay the driver when you board.

Wallet

Prepaid balance deducted at booking.

Ride package

Use rides from your active bundle.

Online payment

Coming soon

Securely pay online when enabled by the operator.

Whish Money · Sofort Pay

Regions we serve

NabatiehSaidaTyreBeirutDahyeZeftaMarwanieh

Matching routes connect home areas to university campuses.

Lebanese University (LU) · LIU · BAU · USJ and more

Safety & trust

Built for reliable daily student transport.

Approved drivers only — applications reviewed by the operator.

Saved pickup points — drivers know exactly where to meet you.

QR boarding verification — secure check-in before every ride.

Booking status tracking — confirmed, boarded, completed.

Clear no-show rules — fair for students and drivers.

Support complaints — report issues directly in the app.

In-app notifications — stay updated on every booking change.

Help center

Frequently asked questions

Everything students and drivers need to know about booking, payment, boarding, and account setup.

Create a student account and complete your profile with city, home area, university, and campus. Use the trip search on the homepage or in your dashboard: pick your route, select university days and departure times, then choose an available trip and confirm. You receive a booking confirmation and QR boarding pass immediately.

Payment options depend on what the operator enables. Most routes support cash with the driver at boarding. Wallet and ride packages let you pay in advance from your account balance. Online methods (Whish Money, Sofort Pay) are rolling out and appear when enabled by the operator.

After booking you get a personal QR boarding pass in the app. Show it to the driver when you board — they scan it to confirm your seat and mark payment if you pay cash. This keeps boarding fast, accurate, and secure for everyone on the bus.

Yes. In the search wizard choose "Month / uni days" and select all your university days in one go. Set the same departure time for all days or adjust each day individually. Confirm once to book every selected trip — ideal for weekly schedules.

Cancel free up to 2 hours before departure — your seat is released for other students. Late cancellations keep your seat blocked with no refund. Wallet or package payments are refunded according to operator rules when you cancel within the free window.

A no-show happens when you booked a seat but did not board and the driver completed the trip without you. After 3 no-shows, new bookings may be blocked until the operator reviews your account. Cancel in time if your plans change to avoid a no-show.

Check that your profile city, home area, and campus match where you actually travel from. Try nearby dates or different departure times. If your route is new, the operator may still be scheduling trips — check back or contact support.

Apply on the homepage with your vehicle and contact details. The operator reviews every application before approval — you cannot log in or accept trips until approved. Once active, you see assigned trips, scan student QR codes, and track earnings in the driver dashboard.

Add your correct city, home pickup area, university, and campus. These fields power trip matching — wrong or incomplete details are the most common reason for empty search results. You can update your profile anytime from the student dashboard.

Top up your wallet in the app, then select wallet at booking — the fare is deducted automatically. Ride packages bundle multiple trips at a better rate; when you book with a package, one ride is deducted from your remaining balance until the package is used up.

Each student needs their own account because bookings are tied to your personal QR pass and profile. Parents or family can help you register, but every boarding must match the student who holds the booking.

Open Support in the student dashboard to submit a complaint or question. Describe what happened — route, date, and booking reference if you have it. The operator reviews cases through the platform and follows up via in-app notifications.

Ready to simplify your commute?

Join students and drivers already using StudentGo for daily university transport.